Policy
This security policy describes how Go safe AUTO approaches customer information protection, vendor access, service coordination, and security incident response.
Last updated: April 29, 2026Go safe AUTO is committed to protecting customer information used to provide roadside protection, quote requests, account support, billing assistance, and service coordination.
We use reasonable administrative, technical, and organizational safeguards designed to reduce unauthorized access, misuse, loss, alteration, or disclosure of information submitted through our website or support channels.
The information we may protect includes customer names, phone numbers, email addresses, vehicle details, service-request details, payment-related records, and communications with support.
Go safe AUTO does not intend for customers to submit highly sensitive personal information through general website forms. Customers should only provide information needed to request a quote, manage an account, or receive roadside support.
Access to customer information should be limited to authorized personnel, service providers, or vendors who need the information to perform business, billing, support, or roadside assistance functions.
Where appropriate, Go safe AUTO may use role-based access, account authentication, internal procedures, and vendor controls to help protect information from unnecessary exposure.
Roadside protection may require coordination with independent service providers, dispatch platforms, payment processors, hosting vendors, communications tools, and other third parties.
When information is shared with a third party, it should be limited to what is reasonably necessary for that provider to perform the requested service or support function.
No website, network, or storage system can be guaranteed to be completely secure. Go safe AUTO works to use reasonable safeguards, but customers understand that online transmission and electronic storage involve inherent risk.
Customers are responsible for using accurate contact information, protecting their own devices, and promptly notifying us if they believe their account or payment information has been misused.
If Go safe AUTO becomes aware of a security incident affecting customer information, we will review the issue and take reasonable steps based on the nature of the incident and applicable requirements.
Where legally required, affected customers or appropriate authorities may be notified.
For security questions or to report a concern, contact Go safe AUTO support by phone at 1-888-524-8795 or by email at help@gosafeauto.com.